#1 2008-06-08 19:47:41

sciman
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Super wont see operating system

Hi,

I have successfully installed super, and when it starts, it informs me that it needs Windows(R) to run, but that I am running Win XP. Therefore it may encounter problems. If I say ok to that message, and try to use the program, I can load videos, but on hitting the encode button, it brings up a message saying "SUPER has detected some abnormal error that could be due to a slow pc, very low available ram, or requite rebooting). I am sure that a 2.2ghz quadcore AMD phenom is not a slow processor, and 4bd of ram is certainly not low, and especially with 1gb (approx) free. I have tried rebooting several times too.

Hopefully someone can help,
if you need more  info please ask,
Thanks,
Jacob

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#2 2008-06-12 15:30:09

Hans
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Re: Super wont see operating system

I'm having the exact same problem so help would be very welcome for me to.

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#3 2008-06-28 07:57:45

bokal55
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Re: Super wont see operating system

I have same problem. I ignored it and kept encoding and things were ok if file is not too big. if too big it says need more memory!!!

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#4 2008-07-06 14:24:57

sif-mz
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Re: Super wont see operating system

I have the same problem. Using Win XP SP3, but the newest version of SuperC reports problems with OS: required: Windows, detected: Win XP. No conversions possible, program aborts after conversion start. Older version was OK. Is an older version available ??

Last edited by sif-mz (2008-07-06 14:26:07)

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#5 2008-07-16 18:53:08

sciman
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Re: Super wont see operating system

Well, I found some old versions at http://www.videohelp.com/tools/SUPER?ol … #download. The only problem is that any version old enough to not have the WinXP error won't start, and any version new enough to start has the WinXP error. This is very annoying!!

Edit: I have just tried reverting to windows XP SP2 (from SP3), and guess what!!?? SAME ISSUE!!!!!!!! THIS IS VERY ANNOYING!! IS EVERYONE HAVING THIS ISSUE, OR ONLY SOME PEOPLE?

Last edited by sciman (2008-07-17 14:09:18)

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