#1 2008-06-08 19:47:41
Super wont see operating system
Hi,
I have successfully installed super, and when it starts, it informs me that it needs Windows(R) to run, but that I am running Win XP. Therefore it may encounter problems. If I say ok to that message, and try to use the program, I can load videos, but on hitting the encode button, it brings up a message saying "SUPER has detected some abnormal error that could be due to a slow pc, very low available ram, or requite rebooting). I am sure that a 2.2ghz quadcore AMD phenom is not a slow processor, and 4bd of ram is certainly not low, and especially with 1gb (approx) free. I have tried rebooting several times too.
Hopefully someone can help,
if you need more info please ask,
Thanks,
Jacob
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#4 2008-07-06 14:24:57
Re: Super wont see operating system
I have the same problem. Using Win XP SP3, but the newest version of SuperC reports problems with OS: required: Windows, detected: Win XP. No conversions possible, program aborts after conversion start. Older version was OK. Is an older version available ??
Last edited by sif-mz (2008-07-06 14:26:07)
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#5 2008-07-16 18:53:08
Re: Super wont see operating system
Well, I found some old versions at http://www.videohelp.com/tools/SUPER?ol … #download. The only problem is that any version old enough to not have the WinXP error won't start, and any version new enough to start has the WinXP error. This is very annoying!!
Edit: I have just tried reverting to windows XP SP2 (from SP3), and guess what!!?? SAME ISSUE!!!!!!!! THIS IS VERY ANNOYING!! IS EVERYONE HAVING THIS ISSUE, OR ONLY SOME PEOPLE?
Last edited by sciman (2008-07-17 14:09:18)
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#7 2008-09-15 15:36:25
Re: Super wont see operating system
sciman wrote:
I have successfully installed super, and when it starts, it informs me that it needs Windows(R) to run, but that I am running Win XP. Therefore it may encounter problems. If I say ok to that message, and try to use the program, I can load videos, but on hitting the encode button, it brings up a message saying "SUPER has detected some abnormal error that could be due to a slow pc, very low available ram, or requite rebooting).
Hi!
I have the same problem... When I got the error message about the wrong OS I just thought it was a little programming error or something, but I also have the encoding problems described above...
Not working:
Code::
SUPER © - Multimedia Analysis Box (by http://mediainfo.sourceforge.net ) Analyzing the source file a.avi General #0 Count : 195 Count of stream of this kind : 1 Kind of stream : General StreamKindID : 0 Count of video streams : 1 Count of audio streams : 1 Codecs Video : XviD Audio codecs : MPEG-1 Audio layer 3 Complete name : C:\a.avi Folder name : C: File name : a File extension : avi Format : AVI Format : AVI Format/Info : Audio Video Interleave Format/Family : RIFF Format/ : avi Interleaved : No Codec : AVI Codec : AVI Codec/Info : Audio Video Interleave Codec/Family : RIFF Codec/ : avi File size : 102983680 File size : 98.2 MiB File size : 98 MiB File size : 98 MiB File size : 98.2 MiB File size : 98.21 MiB PlayTime : 683850 PlayTime : 11mn 23s PlayTime : 11mn 23s 850ms PlayTime : 11mn 23s PlayTime : 00:11:23.850 Bit rate : 1204751 Bit rate : 1205 Kbps StreamSize : 1195864 StreamSize/String : 1.14 MiB StreamSize/String1 : 1 MiB StreamSize/String2 : 1.1 MiB StreamSize/String3 : 1.14 MiB StreamSize/String4 : 1.140 MiB File creation date : UTC 2008-09-15 22:25:56.971 File last modification date : UTC 2008-09-01 06:06:16.135 Writing application : Nandub v1.0rc2 Writing library : Nandub build 1853/release Video #0 Count : 90 Count of stream of this kind : 1 Kind of stream : Video StreamKindID : 0 Codec : XVID Codec : XviD Codec/Family : MPEG-4V Codec/Info : XviD project Codec/Url : http://www.koepi.org/xvid.shtml Codec/ : XVID Codec profile : Streaming Video Profile/Level 1 Codec settings : BVOP Codec settings, Packet bitstream : No Codec settings, BVOP : Yes Codec settings, QPel : No Codec settings, GMC : 0 Codec settings, GMC : 0 Codec settings, Matrix : Default PlayTime : 683850 PlayTime : 11mn 23s PlayTime : 11mn 23s 850ms PlayTime : 11mn 23s PlayTime : 00:11:23.850 Bit rate : 1082434 Bit rate : 1082 Kbps Width : 512 Width : 512 pixels Height : 384 Height : 384 pixels Pixel Aspect Ratio : 1.000 Display Aspect ratio : 1.333 Display Aspect ratio : 4/3 Frame rate : 29.970 Frame rate : 29.970 fps FrameCount : 20495 Resolution : 8 Resolution : 8 bits Chroma : 4:2:0 Interlacement : PPF Interlacement : Progressive Bits/(Pixel*Frame) : 0.184 StreamSize : 92527872 StreamSize/String : 88.2 MiB StreamSize/String1 : 88 MiB StreamSize/String2 : 88 MiB StreamSize/String3 : 88.2 MiB StreamSize/String4 : 88.24 MiB Writing library : XviD0047 Writing library : XviD 1.2.-127(dev) Writing library/Date : UTC 2006-11-01 Audio #0 Count : 75 Count of stream of this kind : 1 Kind of stream : Audio StreamKindID : 0 Codec : MPA1L3 Codec : MPEG-1 Audio layer 3 Codec/ : 55 Codec profile : Joint stereo PlayTime : 683064 PlayTime : 11mn 23s PlayTime : 11mn 23s 64ms PlayTime : 11mn 23s PlayTime : 00:11:23.064 Bit rate mode : VBR Bit rate : 108451 Bit rate : 108 Kbps Minimum bit rate : 128000 Minimum bit rate : 128 Kbps Channel(s) : 2 Channel(s) : 2 channels Sampling rate : 48000 Sampling rate : 48.0 KHz SamplingCount : 32787072 Resolution : 16 Resolution : 16 bits StreamSize : 9259944 StreamSize/String : 8.83 MiB StreamSize/String1 : 9 MiB StreamSize/String2 : 8.8 MiB StreamSize/String3 : 8.83 MiB StreamSize/String4 : 8.831 MiB Writing library : LAME3.98 Encoding settings : ABR
Code::
SUPER © - Multimedia Analysis Box (by http://mediainfo.sourceforge.net ) Analyzing the source file d.wmv General #0 Count : 196 Count of stream of this kind : 1 Kind of stream : General StreamKindID : 0 Count of video streams : 1 Count of audio streams : 1 Codecs Video : WMV2 Audio codecs : WMA2 Complete name : C:\d.wmv Folder name : C: File name : d File extension : wmv Format : WM Format : Windows Media Format/ : asf wmv wma Codec : WM Codec : Windows Media Codec/ : asf wmv wma File size : 334660 File size : 327 KiB File size : 327 KiB File size : 327 KiB File size : 327 KiB File size : 326.8 KiB PlayTime : 5015 PlayTime : 5s 15ms PlayTime : 5s 15ms PlayTime : 5s 15ms PlayTime : 00:00:05.015 Bit rate mode : CBR Bit rate : 533854 Bit rate : 534 Kbps Maximum bit rate : 368962 Maximum bit rate : 369 Kbps HeaderSize : 5250 DataSize : 27518 Title : barefootconfidential.com Movie name : barefootconfidential.com Performer : barefootconfidential.com Encoded date : UTC 2005-12-23 04:35:45.633 File creation date : UTC 2008-09-15 22:27:29.112 File last modification date : UTC 2008-07-20 06:50:22.000 Copyright : barefootconfidential.com Comment : barefootconfidential.com Rating : barefootconfidential.com SfOriginalFPS : 300000 Video #0 Count : 91 Count of stream of this kind : 1 Kind of stream : Video StreamKindID : 0 ID : 2 Codec : WMV2 Codec : WMV2 Codec/Info : Windows Media Video 8 Codec/Url : http://www.microsoft.com/windows/windowsmedia/format/codecdownload.aspx Codec/ : WMV2 Codec description : Windows Media Video V8 - PlayTime : 5000 PlayTime : 5s PlayTime : 5s PlayTime : 5s PlayTime : 00:00:05.000 Bit rate mode : CBR Bit rate : 302000 Bit rate : 302 Kbps Width : 320 Width : 320 pixels Height : 240 Height : 240 pixels Display Aspect ratio : 1.333 Display Aspect ratio : 4/3 Frame rate : 30.000 Frame rate : 30.000 fps FrameCount : 150 Resolution : 24 Resolution : 24 bits Bits/(Pixel*Frame) : 0.131 DeviceConformanceTemplate : @ Audio #0 Count : 76 Count of stream of this kind : 1 Kind of stream : Audio StreamKindID : 0 ID : 1 Codec : 161 Codec : WMA2 Codec/Info : Windows Media Audio 2 Codec/Url : http://www.microsoft.com/windows/windowsmedia/format/codecdownload.aspx Codec/ : 161 Codec description : Windows Media Audio 9.1 - 48 kbps, 32 kHz, stereo (A/V) 1-pass CBR PlayTime : 5015 PlayTime : 5s 15ms PlayTime : 5s 15ms PlayTime : 5s 15ms PlayTime : 00:00:05.015 Bit rate mode : CBR Bit rate : 48000 Bit rate : 48.0 Kbps Channel(s) : 2 Channel(s) : 2 channels Sampling rate : 32000 Sampling rate : 32.0 KHz SamplingCount : 160480 DeviceConformanceTemplate : L2
Found a working file :-o
Code::
SUPER © - Multimedia Analysis Box (by http://mediainfo.sourceforge.net ) Analyzing the source file b.mpeg General #0 Count : 195 Count of stream of this kind : 1 Kind of stream : General StreamKindID : 0 Count of video streams : 1 Codecs Video : MPEG-1 Video Complete name : C:\b.mpeg Folder name : C: File name : b File extension : mpeg Format : MPEG-1V Format : MPEG-1 Video Format/Family : MPEG-1 Format/ : mpgv mpv mp1v m1v Codec : MPEG-1V Codec : MPEG-1 Video Codec/Family : MPEG-1 Codec/ : mpgv mpv mp1v m1v File size : 535635 File size : 523 KiB File size : 523 KiB File size : 523 KiB File size : 523 KiB File size : 523.1 KiB PlayTime : 6375 PlayTime : 6s 375ms PlayTime : 6s 375ms PlayTime : 6s 375ms PlayTime : 00:00:06.375 Bit rate : 672169 Bit rate : 672 Kbps File creation date : UTC 2008-09-15 22:27:28.862 File last modification date : UTC 2008-07-20 06:36:02.000 Video #0 Count : 90 Count of stream of this kind : 1 Kind of stream : Video StreamKindID : 0 Codec : MPEG-1V Codec : MPEG-1 Video Codec/Family : MPEG-V Codec settings, Matrix : Standard PlayTime : 6375 PlayTime : 6s 375ms PlayTime : 6s 375ms PlayTime : 6s 375ms PlayTime : 00:00:06.375 Bit rate mode : CBR Bit rate : 700000 Bit rate : 700 Kbps Nominal bit rate : 700000 Nominal bit rate : 700 Kbps Width : 320 Width : 320 pixels Height : 240 Height : 240 pixels Pixel Aspect Ratio : 1.000 Display Aspect ratio : 1.333 Display Aspect ratio : 4/3 Frame rate : 24.000 Frame rate : 24.000 fps FrameCount : 153 Interlacement : PPF Interlacement : Progressive Bits/(Pixel*Frame) : 0.380
I'm my test case I was trying to encode into an Apple iPod MPEG-4/AAC LC...
Okay, after a bit of testing it seems that mpeg works and avi/wmv does not... i tried quite a few videos and the result was always the same... mpeg went through, others created the weird "Warning-Win XP Incompatibility - SUPER has detected some abnormal error that could be due to a slow pc, very low available ram rebooting is required"... Please, could someone offer some help?
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#8 2008-09-29 08:50:30
Re: Super wont see operating system
Download and run DECCHECK. This is Microsoft's Windows XP Video Decoder Checkup Utility.
It will be under Start>>All Programs>>Windows Media>>Microsoft Windows XP Video Decoder Checkup Utility
Select ffdshow Video Decoder and click "Set as Preferred" button. (Ignore all the scary red X indicators and warnings.)
Close Windows XP Video Decoder Checkup Utility.
Restart SUPER, if it was already open. Try encoding.
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